The Key to Turning Strangers into Customers - a Blog Review

With my twitter obsession, I am connected to great resources and passionate people.  One of my connections is to the Guerrilla Marketing Coach and he sent out a post (or in twitterland) a "tweet" on Turning Strangers into Customers and do you want to know what the morale of the story is....  Connect with people on a human level, build relationships and don't sell!

In his blog post "The Key to Turning Strangers into Customers", he gives some great stats on why customers leave:

15% leave because of quality issues

15% leave because they found a better price

70% leave because they didn't like the human side of doing business - Customer Service

I would recommend checking his site out, it is informative and light... have fun!